Privacy Policy

At She Wanders Retreats, a trading name of Nova Wave Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services, including booking a retreat or signing up for our newsletter.

By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

  • Contact information: Name, email address, phone number, and mailing address.

  • Payment information: Billing address, payment card details, and payment history.

  • Booking information: Retreat bookings, room preferences, and any special requests.

  • Marketing information: Preferences regarding newsletters, offers, or events.

This information is collected when you book a retreat, sign up for newsletters, or interact with our website or customer service.

2. How We Use Your Information
We use your personal information to:

  • Process your booking and payment for retreats.

  • Communicate with you about your booking and retreat details.

  • Send you promotional material, newsletters, or special offers (you can unsubscribe at any time).

  • Improve our website and services based on your preferences and feedback.

  • Provide customer support and respond to inquiries.

3. How We Protect Your Information
We use a variety of security measures to ensure the protection of your personal information. All sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology.

While we take steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security, though we make every effort to protect it.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us run our retreats, process payments, or manage communication with you, but they are required to protect your data and only use it for the specific services we request.

We may also share your information if required by law, or in the event of a merger, acquisition, or sale of the company.

5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to remember your preferences, improve website functionality, and track how you interact with our site. You can choose to disable cookies through your browser settings, but this may impact your user experience on our site.

6. Data Retention
We will retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce agreements. After this period, your information will be securely deleted or anonymized.

7. Your Rights
You have the following rights regarding your personal information:

  • Access: You can request access to the information we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, though some data may be retained for legal or administrative reasons.

  • Opt-out: You can opt-out of receiving marketing materials from us at any time by following the unsubscribe link in our emails.

To exercise these rights or if you have any concerns, please contact us at [Insert Contact Email].

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date. Please review the Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

She Wanders Retreats
Email: hello@shewandersretreats.com